What Does Cro Stand for in Marketing?
Abhishek “Nick” Ganguly
- Published On:
August 2, 2024
|
Marketing
Written By
Abhishek “Nick” Ganguly
CEO, PPM & Data Lead
Abhishek (Nick) Ganguly, CEO of Cyboticx, is a digital transformation expert specializing in product management, UX design, AI, and business automation.
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Abhishek “Nick” Ganguly
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Enhance Your Business: Understanding What CRO Stands For in Marketing

Every company with a website should invest in CRO marketing. It is a great tool for tracking how visitors interact with your website and helps ensure that you are taking the required steps to encourage them to engage with your brand.    

For example, suppose you're a supermarket store making an effort to encourage healthy eating, so you spend money on these large, beautiful vegetable showcases and displays. People are coming through the door to have a look at your lovely crops. But that's all they do: come in, stare at some vegetables, and then leave; they're not actually purchasing anything.

This is why every company has an online presence, nowadays. These companies mainly prioritize CRO. The term CRO refers to Conversion Rate Optimisation. What percentage of visitors become paying customers? In this article, we are going to discuss what does CRO stands for in marketing.

What does CRO stand for?

The term CRO stands for Conversion Rate Optimisation. CRO marketing is a technique for increasing the percentage of visitors to your website that takes a favorable action (or 'convert', in a marketing sense).

Conversions are a marketer's ultimate goal, but the term can signify many things based on your company's objectives. If growing sales is your top aim, conversions can lead to purchases. Let’s take a look at a few examples of what conversion means:

1. Signing up to get content such as promotional emails.

2. Registering personal information, such as an email address.

3. Spending a particular duration of time on your site.

4. Downloading documents such as white papers and reports.

5. Upgrade a service to a higher tier. 

Why is CRO important?

Monitoring your conversion rate is an important step in understanding how your customers act. Understanding CR data and making changes in the right spots can help you make more money. For example, assume you just posted a product video to one of your website pages. Your stats show that website visitors who watch the video stay for longer and are more likely to make a purchase. Based on that data, you've found that seeing product videos increases your customer interest in buying - and you've just compensated the cost of making that video.

Increased Revenue

Conversions, whether they are personal data registrations or content downloads, all contribute to increased engagement. Together, these factors contribute to increased revenue for your business.

Provide more value for existing customers

The user experience is improved by changing your website's complete look or introducing a new marketing strategy.

It is significantly more profitable to make these efforts to improve the user experience for existing customers than to spend money on getting new site visitors. 

Increase brand awareness and affinity

The more people interact with your website and brand in general, the more they will remember it even when they are not actively interacting with it, and it will strengthen the emotional connection between your brand and your customers.

As a result, when customers are thinking about making a purchase related to your brand, the chances are that they will consider doing a deal as your brand increases.

How to calculate the Conversion Rate?

You can calculate the conversion rate easily by using a simple formula. Here is the basic formula for calculating the CR:

The conversion rate is calculated by dividing total conversions by total website visitors and then multiplying it by 100.

You will use these numbers for a particular time period. If your website received 10,000 visitors in October and 4,000 of them converted, your conversion rate would be 40% (4,000 ÷ 10,000 x 100 = 40).   

Where can you implement a CRO Approach?

Following are the four areas of your website that could benefit greatly from conversion rate optimization:

1. Homepage

Homepages are the perfect target for CRO. Along with creating a strong first impression on visitors, the homepage provides an opportunity to keep them and direct them farther into your website.

You can do this by highlighting links to product information, providing a free signup button, or even implementing a chatbot that asks visitors questions at any time during their browsing session. 

2. Blog

A blog represents a huge conversion possibility for a website. Along with posting helpful and beneficial information about your industry, a blog can use CRO to convert readers into leads.

These methods usually involve placing calls-to-action (CTA) throughout an article or encouraging readers to learn more about a topic by providing their email address in return for a download or industry report. 

3. Pricing page

The pricing page of a website is crucial for attracting visitors. CRO may help a pricing page convert visitors into buyers by changing the pricing periods (for example, price-per-year vs. price-per-month), detailing the product characteristics associated with each price, offering a phone number for visitors to contact for a price estimate, or including a simple pop-up form. 

4. Landing pages

These pages are clearly meant to encourage users to take action, so it's not surprising that they have the highest average conversion rate of all signup forms.

A landing page for a free resource might be optimized with preview content to convince people to download it.

CRO Vs SEO

Search engine optimization (SEO) is the practice of increasing your website's presence on search engine results pages (SERPs) with the goal of increasing organic traffic and sales.

On the other hand, CRO focuses on increasing the performance of your website to convert visitors into customers and increase conversion rates. CRO and SEO both aim to increase sales, but they take different tactics to get there.

Finally, you prepare your brand for success by optimizing your website to be more visible on popular search platforms and improving its performance to increase conversions. 

Why Choose Cyboticx?

Are you ready to start creating your CRO marketing strategy? With the help of Cyboticx’s Digital Marketing Services, we can help you develop the best CRO marketing strategy for your company.

We'll help you develop a CRO marketing plan that will increase the number of conversions. Our team will create personalized reports based on the conversions that are most important to you, allowing you to see your conversion rate increase and your business grow. For more information, you can directly contact us online or by email to get connected and develop a good CRO strategy. You need a good CRO marketing strategy for your business to grow and Cyboticx will help you in this.